Website Policy
1. Introduction
This policy governs your use of our website; by using our website, you accept this policy in its entirety. If you do not agree with any part of this policy, you must not use our website.
2. Intellectual property rights/Copyright Notice
Unless otherwise stated, we or our licensors own any and all intellectual property rights in the website and material on the website. Subject to the licence below, all these rights are reserved.
3. Licence to use website
You may view, download, and print pages from the website for your own personal use, subject to the restrictions below.
You must not:
(a) republish material from this website in any format or medium;
(b) sell, rent or otherwise sub-license material;
(c) show any material from the website in public;
(d) reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose;
(e) edit or otherwise modify any material on the website; or
(f) redistribute material from this website except for content specifically and expressly made available for redistribution (such as our newsletter or Legal Updates).
Where content is specifically made available for redistribution, it may only be redistributed within your business/organisation and only in its original format.
4. Limitations of warranties and liability
Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up-to-date.
To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions relating to this website and the use of this website (including, without limitation, any warranties implied by law of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).
Nothing in this policy (or elsewhere on our website) will exclude or limit our liability for fraud, for death or personal injury caused by our negligence, or for any other liability which cannot be excluded or limited under applicable law.
Subject to this, our liability to you in relation to the use of our website or under or in connection with this disclaimer, whether in contract, tort (including negligence) or otherwise, will be limited as follows:
(a) to the extent that the website and the information and services on the website are provided free-of-charge, we will not be liable for any loss or damage of any nature;
(b) we will not be liable for any consequential, indirect or special loss or damage;
(c) we will not be liable for any loss of profit, income, revenue, anticipated savings, contracts, business, goodwill, reputation, data, or information.
5. Variation
We may revise this disclaimer from time-to-time. The revised disclaimer will apply to the use of our website from the date of the publication of the revised disclaimer on our website. Please check this page regularly to ensure you are familiar with the current version.
6. Entire agreement
This policy, together with our Privacy Policy, constitutes the entire agreement between you and us in relation to your use of our website, and supersedes all previous agreements in respect of your use of this website.
7. Law and jurisdiction
This disclaimer will be governed by and construed in accordance with English law, and any disputes relating to this disclaimer will be subject to the exclusive jurisdiction of the courts of England and Wales.
8. Registrations and authorisations
We are registered with the Solicitors Regulation Authority. SRA Number 69764
Our VAT Number is 365058936.
9. Our details
The full name of this Practice is Pepperells Solicitors.
You can contact us by post to 38-40 Doncaster Road, Scunthorpe, DN15 7RQ or email to office@pepperrells.com.

Privacy Policy
1. Introduction and General Terms
Pepperells Solicitors are committed to protecting you and your family's personal information when you are using our services. This Privacy Policy relates to our use of any personal information you provide to us through our websites.
In order to provide you with the full range of our services, we are sometimes required to collect information about you.
This privacy policy explains the following:
- what information we may collect about you;
- how we will use information we collect about you;
- when we may use your details to contact you;
- whether we will disclose your details to anyone else;
- your choices regarding the personal information you have provided to us;
- the use of cookies on our website and how you can reject these cookies.
As set out above, we are committed to safeguarding your personal information. Whenever you provide such information, we are legally obliged to use your information in line with all laws concerning the protection of personal information, including the Data Protection Act 1998 (these laws are referred to collectively in this Privacy Policy as the "data protection laws").
The websites contains hyperlinks to websites owned and operated by third parties. These third party websites have their own privacy policies, including cookies, and we urge you to review them. They will govern the use of personal information you submit or are collected by cookies whilst visiting these websites. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.
2. What information will Pepperells Solicitors collect about me?
When you sign up to participate in or receive a service from any Pepperells website, such as newsletters, live chats or message boards, we may ask for personal information about you. This can consist of information such as your name, e mail address, postal address, telephone or mobile number or date of birth. Different webpages may ask for different personal information.
By entering your details in the fields requested, you enable Pepperells Solicitors and its service providers to provide you with the services you select.
Please note that sometimes on particular webpages we will require you to provide additional personal information, and sometimes sensitive personal information (e.g. if you're sending in an documents regarding a family matter we may require details of your dispute). When we do this we will specify further on these webpages why we are collecting your information and how we will use it.
We also use cookies (see paragraph 12 below for details) and collect IP addresses (an IP address is a number that can uniquely identify a specific computer or other network device on the internet). We use analysis software to look at IP addresses and cookies for the purpose of enhancing your user experience. This information is not used to develop a personal profile of you and the log files are regularly purged.
3. How will Pepperells Solicitors use the information they collect about me?
We will use your personal information for a number of purposes including the following:
- for "service administration purposes", which means that we may contact you for reasons related to the service you have signed up for, as set out in paragraph 4 below (e.g. to provide you with password reminders or to notify you that a particular service has been suspended for maintenance);
- IP addresses are used to identify the location of users, the number of visits from different countries and also to block disruptive use; and
- to analyse and improve the services offered on pepperells.com. e.g. to provide you with the most user-friendly navigation experience.
Where we propose using your personal information for any other uses we will ensure that we notify you first. You will also be given the opportunity to withhold or withdraw your consent for your use other than as listed above.
4. When will Pepperells Solicitors contact me?
We may contact you:
- in relation to the functioning of any service you have signed up for in order to ensure that we can deliver the services to you;
- where you have opted to receive further correspondence;
- in relation to any contribution you have made to pepperells.com, e.g. on live
chat or message boards;
- to invite you to participate in surveys about our services (participation is always voluntary); and
- for marketing purposes where you have specifically agreed to this (see paragraph 5 below)
5. Will I be contacted for marketing purposes?
We won't contact you for marketing purposes, or promote new services to you unless you specifically agree to be contacted for these purposes.
6. Will Pepperells Solicitors share my personal information with anyone else?
We will keep your information confidential except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies) or as described in paragraph 7 below.
7. Offensive or inappropriate content on the Pepperells website
If you post or send offensive, inappropriate or objectionable content anywhere on or to pepperells.com, or otherwise engage in any disruptive behaviour on pepperells.com, we may use your personal information to stop such behaviour.
Where we reasonably believes that you are or may be in breach of any of the laws of England or Wales (e.g. because content you have posted may be defamatory), we may use your personal information to inform relevant third parties such as your employer, school e-mail/Internet provider or law enforcement agencies about the content and your behaviour.
8. What if I am a user aged 16 or under?
If you are aged 16 or under, please get your parent/guardian's permission beforehand whenever you provide personal information to our website. Users without this consent are not allowed to provide us with personal information.
9. How long will Pepperells Solicitors keep my personal information?
We will hold your personal information on our systems for as long as is necessary for the relevant service, or as long as is set out in any relevant contract you hold with us.
10. Can I find out what personal information Pepperells Solicitors hold about me?
Under the Data Protection Act you have the right to request a copy of the personal information we hold about you and to have any inaccuracies corrected. (We charge £10 for information requests and will require you to prove your identity with 2 pieces of approved photographic identification.) We will use reasonable efforts to supply, correct or delete personal information about you on our files.
Please address requests and questions about this or any other question about this Privacy Policy to the Data Protection Officer, Pepperells Solicitors, 38-40 Doncaster Road, Scunthorpe, DN15 7RQ.
11. Changes to Pepperells's Privacy Policy
This privacy policy may be updated from time to time so you may wish to check it each time you submit personal information to any Pepperells website. The date of the most recent revisions will appear on this page.
12. Cookies Policy -Information Pepperells collects from you
a. What is a cookie? A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer or mobile phone (referred to here as a "device") browser from a website's computer and is stored on your device's hard drive. Each website can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites. Many sites do this whenever a user visits their website in order to track online traffic flows.
Cookies record information about your online preferences and allow us to tailor the websites to your interests. Users have the opportunity to set their devices to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these means that certain personalised services cannot then be provided to that user and accordingly you may not be able to take full advantage of all of the bbc.co.uk features. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.
During the course of any visit to bbc.co.uk, the pages you see, along with a cookie, are downloaded to your device. Many websites do this, because cookies enable website publishers to do useful things like find out whether the device (and probably its user) has visited the website before. This is done on a repeat visit by checking to see, and finding, the cookie left there on the last visit.
b. How do we use cookies? Information supplied by cookies can help us to analyse the profile of our visitors and help us to provide you with a better user experience. For example: if on a previous visit you went to our Litigation pages, we might find this out from your cookie and highlight Litigation information on your second and subsequent visits.
14. Contacting the us about this Privacy Policy
If you have any questions or comments about this Privacy Policy please contact;
The Data Protection Officer, 38-40 Doncaster Road, Scunthorpe, DN15 7RQ
(Email: office@pepperells.com).
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