Aimee Taylor is the Business Desk Manager, working with new business‑to‑business clients and often acting as the first point of contact for organisations seeking legal advice. Her role focuses on providing quotations, arranging appointments, onboarding new clients and ensuring they receive a smooth, professional experience from the outset.
Aimee assists with enquiries across a range of commercial matters, including commercial property transactions, commercial leases, independent legal advice, business disputes and debt recovery. She oversees the enquiry and onboarding process for B2B instructions, making sure matters are handled efficiently and in line with the firm’s standards, and monitors business performance data such as enquiry volumes, conversion rates and growth opportunities to support continuous improvement and the firm’s Partner for Life approach.
Aimee began her career in retail at 16 while studying at college, where she developed a strong passion for sales and customer service and learned the importance of relationship‑building and exceptional client care. She joined Pepperells in March 2022 as a Priorities Assistant and has since developed her skills and knowledge within the business, leading to her promotion to Business Desk Manager, where she focuses on creating positive client experiences and long‑term relationships that reflect the firm’s Partner for Life ethos.
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Pepperells Limited, registered in England and Wales: No. 10244781 | Registered Office: 100 Alfred Gelder Street, Hull, East Yorkshire, HU1 2AE | Authorised & Regulated by The Solicitors Regulation Authority | Regulation Authority Numbers 636188, 638556, 638554, 647027, 668558, 807163, 818433, 832782, 830125, 8000373, 8007670, 8007671, 8009311, 8009312, 8013429, 8013430, 8013428 and 8013376 | www.sra.org.uk
Pepperells Solicitors are committed to ensuring that all Partners, Consultants and Employees give their full co-operation to the Legal Ombudsman in the event of any dispute or complaint against our firm, contact details of which can be found at www.legalombudsman.org.uk. VAT No. 365 0589 36