Donna Ratcliffe

Associate Solicitor

Donna Ratcliffe
Newcastle:

0191 303 6462


Donna has over 20 years of experience in the legal sector and is now specialising in Wills and Probate. Donna joined Pepperells in May 2023 as an Associate Solicitor, having worked for several law firms in the northeast. She formerly worked as an Advocate and Paralegal, where she gained invaluable experience in clinical negligence, mental health, NHS Continuing Healthcare/care home claims, civil litigation and conveyancing. This helps her to relate to her Client’s priorities and concerns.

Donna completed her law degree and legal practice course at Northumbria Univerity part-time, then did a training contract and qualified as a Solicitor in January 2015. Donna is also a qualified Zumba instructor and enjoys Clubbersize and boxercise classes as well as walking her dog with her family. She puts her Clients’ interests at the heart of what she does, working hard to protect what matters most to them and she has received several 5-star reviews.

Words from our clients

...In our brief time working with Pepperell's we have been very pleased with their quality of service and professionalism...

After calling 15 carefully picked solicitors, Pepperell’s were the only firm that returned our call and took our business seriously. They carefully gathered information and explained their quotation in a transparent and reasonable fashion. We look forward to working with Pepperells in the future.

...Dealing with Pepperells and Natasha as my solicitor couldn't have been any easier...

Any questions, concerns or problems I encoutered throughout my house buying process were dealt with quickly and clearly. Theres nothing more I could have asked for and could not have been made any easier for me.

...Pepperells and in particular Patrick Craft and his team are extremely professional and you can be 100 % certain that a thorough job is done...

Patrick picked up on an issue that the seller’s solicitor should have seen 2 years ago when the house was first built and had failed to do so, but Patrick was on the ball and would not proceed until the issue was addressed. I would always recommend Pepperells and esp Patrick. Absolutely excellent service. Thank you.

...Excellent!

Ryan and his colleagues are professional, efficient and friendly. I have used their services on several occasions. Highly recommended

...Very helpful

I used Ryan to settle my lease matter, he was very professional and always kept me upto date. Would definitely recommend.

...Outstanding Service

Ryan

Amy and Angelika have been a pleasure to deal with, we will certainly continue to use Ryan and his team for the years to follow.

...Top Service

Ryan and Georgia did an amazing job at working to out tight timescales having previously had our purchase fall through due to the clients circumstances. They made sure all everything was in order and chase the clients solicitors to ensure we kept to time and kept us updated throughout. Very professional service and were very approachable when we had questions. The team were a pleasure to work with and a credit to the Business.

...Directors' Settlement Agreement

It’s difficult to find solicitors who are experts in company law but Pepperells were a gem. From the initial online meeting, they were very honest and approachable. Amy was very knowledgeable and efficient, she kept me informed throughout the process. Going forward, I have a reliable company I can consult on future legal matters.

...Selling of Business

Good communication and help all the way. Amy Hutton was clear and explained all the document queries we had, prior to signing off.

...Professional yet very friendly

Jessica was excellent and extremely helpful throughout what was a challenging sale. She is quite possibly the calmest person I have ever met!

Professional yet very friendly throughout she made us feel at ease and ensured everything was completed meticulously.Needles to say we won’t be using anyone else for our legal services in the future.

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Pepperells Limited, registered in England and Wales: No. 10244781 | Registered Office: 100 Alfred Gelder Street, Hull, East Yorkshire, HU1 2AE | Authorised & Regulated by The Solicitors Regulation Authority | Regulation Authority Numbers 636188, 638554, 638556, 647027, 636188, 807163, 818433, 8000373, 832782 and 830125. | www.sra.org.uk

Pepperells Solicitors are committed to ensuring that all Partners, Consultants and Employees give their full co-operation to the Legal Ombudsman in the event of any dispute or complaint against our firm, contact details of which can be found at www.legalombudsman.org.uk. VAT No. 365 0589 36