Mackenzie Arnold is a Legal Assistant in the firm’s Commercial Debt Recovery team, supporting the smooth and effective progression of a high volume of debt recovery matters. He plays a key role in monitoring instalment payments under agreed arrangements, setting up and agreeing new payment plans, updating clients on case progress and ensuring that all correspondence and payments are handled accurately and on time.
Mackenzie’s responsibilities include making outgoing calls, processing payments to clients from instalments received, and making sure all postage and communication are sent correctly and in line with procedures. He ensures that files remain up to date and that the correct processes are followed at each stage, helping to maintain compliance and consistency across the team’s caseload.
With experience as a legal assistant in debt recovery, Mackenzie has developed strong knowledge of the debt recovery process, including case management, document control and legal drafting. He has a good understanding of enforcement processes, pre-action protocols and the Civil Procedure Rules, and is recognised for his high level of attention to detail in managing complex and time-sensitive matters.
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Pepperells Limited, registered in England and Wales: No. 10244781 | Registered Office: 100 Alfred Gelder Street, Hull, East Yorkshire, HU1 2AE | Authorised & Regulated by The Solicitors Regulation Authority | Regulation Authority Numbers 636188, 638556, 638554, 647027, 668558, 807163, 818433, 832782, 830125, 8000373, 8007670, 8007671, 8009311, 8009312, 8013429, 8013430, 8013428 and 8013376 | www.sra.org.uk
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