Tracy Peppiatt is a Front of House Call Handler in Client Services, working across reception and call handling to support clients and colleagues. She is a first point of contact for new and existing clients, meeting and greeting visitors, answering incoming calls and occasionally making outbound calls, as well as scanning documents and post and assisting staff in other offices when needed.
Before joining the firm, Tracy worked for Barratt London House Builder and for three companies based in the same building: Philip Morris, Charles Stewart and Miller Brewing, where she gained wide-ranging experience in administration, hospitality and VIP client service. Philip Morris supplied airlines, Charles Stewart provided film, photography and hospitality services to Formula 1, and Miller Brewing supplied products to breweries. Tracy is BT trained, with sales and hospitality experience, and received an award within her first three months at Barratt, reflecting her strong client care and front of house skills.
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